Prevent Churn and Retain Top Clients with Infer

Infer enables you to proactively identify the factors driving customer churn, allowing you to take action before it’s too late. By understanding what’s causing customers to leave, Infer helps you retain your most valuable clients and reduce churn across your business.

For instance, an online e-commerce company has collected extensive demographic and product data on their customers, yet they struggle to pinpoint the exact causes of churn and the steps they should take to prevent it

Customer ID	Country	Gender	Age	Tenure	Credit card	Product_number	Churn
14404408525	France	Female	42	2	1	1	1
14404793794	Spain	Male	31	1	0	4	0
14404930505	Germany	Male	39	8	0	2	1
14404409296	France	Female	43	4	1	1	1

Infer delivers AI-powered insights that reveal the key drivers of churn for this organization, such as the number of products they use, their age, and their participation in the subscription (active membership) program. The key drivers are then summarised in natural language with the accompanying graph to easily present this information across the organization.

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